Call Today

Terms & Conditions

NetClix Website Hosting and Management

NetClix Website Hosting & Management Terms of Service

By clicking “I Agree,” you acknowledge and accept the following terms of service for NetClix Website Hosting & Management.

1. Pricing & Contract Terms

  • The first month of service is $575, covering the initial website design and first month of hosting.

  • After the first month, the contract continues at $250/month for website hosting, management, and updates.

  • Clients agree to a 15-month contract at this pricing.

  • After 15 months, the contract transitions to a month-to-month plan at $250/month unless canceled with proper notice.

2. Cancellation Policy

  • Clients may cancel their service at any time after the 15-month agreement by providing a 30-day written notice.

  • If the client’s billing cycle falls within the 30-day notice period, they will be charged for the final billing cycle accordingly.

  • Early Contract Termination: If a client wishes to cancel their contract before completing the 15-month term, a $1,500 early termination fee applies.

3. Website Ownership & Transfer Fees

  • Clients may choose to transfer their website to a different hosting provider upon cancellation.

  • NetClix will facilitate this transfer or assist the new hosting provider for a one-time transfer fee of $675.

  • Websites built by NetClix remain hosted with us unless transferred under these terms.

4. Higher-Tier Service Terms (SEO & CRM, Social Media & Marketing)

  • Clients signing up for SEO & CRM services or Social Media & Marketing services agree to an initial 3-month contract at the pricing listed on the website.

  • After the initial 3 months, services transition to a month-to-month plan and can be canceled at any time with a 30-day written notice.

5. Payment Terms & Late Fees

  • Payments are automatically billed monthly on the same date each month.

  • If a payment fails, the client has 5 business days to resolve the issue before the website may be temporarily suspended.

  • A late fee of $50 may be applied for payments more than 10 days overdue.

  • If an account remains unpaid for 30 days, NetClix reserves the right to permanently disable the website until payment is received.

6. Client Responsibilities

  • The client agrees to provide all necessary content, images, and business information in a timely manner to complete the website design.

  • The client is responsible for reviewing website updates and providing feedback if needed.

  • NetClix is not responsible for incorrect or outdated content if the client fails to request updates.

7. Service Limitations & Fair Use Policy

  • The unlimited small updates included in your monthly plan refer to basic text, image, or minor design changes.

  • Major redesigns, full rebranding, or significant structural changes to the website may require an additional fee.

  • Websites that experience excessive resource usage (such as extremely high traffic, storage, or bandwidth) may require a higher-tier hosting plan.

8. Data Security & Backups

  • NetClix performs regular website backups to protect client data.

  • While we take all necessary security measures, clients acknowledge that no online system is 100% secure and should take appropriate precautions, such as using strong passwords and keeping login credentials private.

  • NetClix is not responsible for data loss due to external hacking, force majeure events, or client negligence.

9. Refund & Satisfaction Policy

  • No refunds are provided for onboarding fees, monthly hosting, or website design work once started.

  • If the client is dissatisfied with services, NetClix will make reasonable efforts to resolve the issue within the scope of the agreement.

10. Intellectual Property & Copyrights

  • Websites created by NetClix are fully owned by the client upon completion of the contract.

  • Any licensed or third-party software used (such as fonts, stock images, or plugins) remains under its respective license terms.

  • The client is responsible for ensuring any images, videos, or content they provide do not violate copyright laws.

11. Limitation of Liability

  • NetClix is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website, loss of data, or third-party actions (e.g., hacking, software failures, or hosting provider issues).

  • The maximum liability of NetClix, if found legally responsible, is limited to the amount paid by the client in the past 30 days of service.

12. Indemnification Clause

  • The client agrees to indemnify and hold harmless NetClix from any legal claims, liabilities, or expenses (including attorney fees) that arise from:

    • The client’s use of the website.

    • Any content violations (e.g., copyright infringement from images or text uploaded by the client).

    • Any misuse or illegal activity on the website.

13. Force Majeure (Unexpected Events)

  • NetClix is not responsible for service interruptions, failures, or delays caused by events beyond our control, including but not limited to:

    • Natural disasters (earthquakes, floods, fires).

    • Cyberattacks, data breaches, or major internet failures.

    • Government actions, labor strikes, or hosting provider disruptions.

14. Non-Compete & Confidentiality

  • NetClix agrees not to disclose, sell, or share any proprietary business information provided by the client.

  • The client agrees not to use NetClix services to develop, promote, or operate a competing website hosting or management business.

15. Termination for Violation of Terms

  • NetClix reserves the right to terminate service immediately if a client:

    • Uses the website for illegal, fraudulent, or unethical purposes.

    • Engages in abusive behavior toward NetClix staff.

    • Fails to make payments for more than 30 days after the due date.

16. Dispute Resolution & Governing Law

  • In the event of a legal dispute, both parties agree to attempt mediation first before pursuing legal action.

  • If mediation fails, disputes will be settled in [Your Business’s State] Courts under [Your Business’s State] law.

 

17. Dispute Resolution & Governing Law

  • In the event of a legal dispute, both parties agree to attempt mediation first before pursuing legal action.
  • If mediation fails, disputes will be settled in [Your Business’s State] Courts under [Your Business’s State] law.

By proceeding with our services, you agree to abide by these terms. If you have any questions, please contact NetClix Website Hosting & Management before agreeing.